1. What is TevyHive?
TevyHive is an online clothing store with studio that offers a wide range of traditional Indian and fusion (Indo-Western) party wear for both men and women. We specialize in providing high-quality ethnic outfits for various occasions such as weddings, festivals, and parties.
2. How can I place an order?
To place an order, simply visit our website at https://tevyhive.com and browse through our collection. Once you have chosen the desired items, select the size and quantity, and click on the 'Add to Cart' button. You can review your cart and proceed to checkout to complete your order.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can select your preferred payment method during the checkout process.
4. How long does shipping take?
The shipping time may vary depending on your location. We strive to process and dispatch orders within 2-7 business days. Once your order is shipped, you will receive a tracking number to monitor its progress. Generally, domestic orders within the United States arrive within 3-5 business days, while international orders may take 7-14 business days.
5. What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 7 days from the delivery date. The item must be unused, in its original condition, and with all tags intact. Please refer to our 'Return and Refund Policy' page on our website for detailed instructions on how to initiate a return.
6. Can I track my order?
Yes, you can track your order by using the tracking number provided to you via email. Simply visit the carrier's website and enter the tracking number to get real-time updates on the status of your shipment.
7. Do you offer international shipping?
No, we do not offer international shipping at this moment.
8. How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team by email at contact@tevyhive.com or by filling out the contact form on our website. We strive to respond to all queries within 24-48 hours.
We hope these FAQs have answered your questions. If you have any further inquiries, feel free to contact us. Happy shopping at TevyHive!
