Return and Refund Policy

Updated : 01/28/2025

If you are not happy with your online purchase, you may return it within 30 days for a full refund.

We have a 30 day return policy for online purchase, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need send us the pictures of the product and the receipt or proof of purchase.

Please note that return shipping costs will be the responsibility of the customer. To start a return, you can contact us at contact@tevyhive.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@tevyhive.com.

Damages and issues
Please inspect your order upon reception and contact us immediately (within 24 hours of delivery) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not offer exchanges at this time. 

STUDIO RETURN POLICY

All sales are final for in person purchase via studio/store.