Not Sure Which Size Will Fit You? Need Alteration?
If you're unsure about sizing or need any alterations, we've got you covered. We provide alterations services exclusively for our new products. Schedule a video appointment to discuss your needs with our experts.
Place order and Discuss Alterations
You can also place an order and set up a video appointment to request customizations. If we're unable to fulfill your alteration request, we guarantee a full refund.
OUR RETURN POLICY AND PROCESS
If you are not happy with your purchase, you may return it for a Store Credit. We do not offer refunds or exchanges at this time.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@tevyhive.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@tevyhive.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We do not offer exchanges at this time.
Thank you so much for shopping with us! We anticipate orders leaving with us within 2-7 days! Let us know if you have any other questions regarding shipping time!
Care Instructions - Dry Clean Only